Customer Service Agent (Project basis)

ValueManage

ValueManage is a group of companies having its presence in Dubai as well as in Dubai outsource zone (DOZ). ValueManage is a Process led, pure play customized business process solutions and services company.
Job Details
Position
Customer Service Agent (Project basis)
Industry Type
Insurance
Functional Area
Operations / Back Office Processing / Data Entry
Location of Job
Dubai - United Arab Emirates
Monthly Salary (in US$)
$1001 - $2000
Other Benefits
5 days a week + transport
Job Description
Our clients are a leading, professionally managed, rapidly expanding Global insurance services organisation. Our clients have an extremely strong brand name and very high standards of customer service. Job description To understand the customer query over phone and e-mail in CRM system. To be a part of customer service (inbound calls team) and do all jobs related to the customer service. Should be able to communicate effectively to customers. To interact with various service providers

Desired Candidate's Profile
Profile
Graduates with husband or father sponsored visa holders preferably aged between 24-30 with minimum one year+ experience in customer service, attending inbound calls. Pleasant manners over phone. Should be customer focussed and able to take initiative. Must have good command over English (spoken and written), excellent PC skills, good telephone and organizational skills. Candidates with konowledge on Arabic (Read, Write and Speak) along with English would have a very good advantage.
Experience
1 - 3 years
Education
Basic - Bachelor of Commerce ( Commerce )
Nationality
Any Nationality
Gender
Any

Contact Details
Reference Code
AE0809-0664
Name
Jyoti - Manager Human Resources
Email
contact@valuemanage.com
Website
http://www.valuemanage.com